Pricing.
Whether you're bundling services, passing costs through, or customising security offerings, our tiered pricing structure helps you maximise profitability while delivering enterprise-grade insider threat protection.
Building a scalable & profitable model as an MSP.
When structuring MSP stack pricing, it’s essential to balance profitability, scalability, and value for end-users.
Pricing should reflect the services offered, the complexity of client needs, and the cost of delivering high-quality support.
Understanding per-user, per-month pricing
Your clients expect clear, predictable costs. A per-user, per-month model makes it easy for them to budget and for you to scale as their business grows.
What should your pricing include?
You need to factor in all service costs, licensing fees, and operational expenses while maintaining healthy margins.
- Core services (Bundled in all tiers)
- Add-on services (Premium or separate charges)
How to charge clients (and build your margins)
Your pricing should reflect both the cost of service delivery and a reasonable markup. There are three main approaches MSPs should use:
- Direct pass-through pricing
- Bundled pricing (All-in-one packages)
- Usage-based pricing
How to position your pricing to clients
If you want to charge premium rates, you need to sell on value, not cost. Avoid competing with low-cost providers by emphasising:
- Proactive IT management
- Cyber security & compliance expertise
- Guaranteed uptime & fast response times
Frequently asked questions.
How does Inside Agent’s MSP pricing model work?
We offer a per-user, per-month pricing model, making it easy for MSPs to scale services as their clients grow. Our pricing is tiered, ensuring businesses can choose a plan that fits their security needs while maintaining predictable monthly costs.
What’s included in the base MSP package?
Our base package includes essential security and insider threat detection features such as:
- AI-Powered Insider Threat Detection (Basic)
- User Behavior Monitoring (Standard)
- Automated Alerting System (Basic insights)
- Activity Logging (Limited data retention)
- Self-serve Dashboard Access
- Email Support
For businesses that need advanced security, we offer additional features in our Professional and Enterprise tiers.
Can MSPs customise their pricing stack?
Yes! We offer a modular pricing structure, allowing MSPs to bundle services into their stack and pass costs to clients with a flexible markup. This ensures you maintain healthy profit margins while offering tailored security solutions.
What’s the difference between the plans?
Each tier offers increasing levels of security, automation, and compliance support:
Essential – Core insider threat detection with automated alerts.
Professional – Advanced threat intelligence, real-time response, and extended data retention.
Enterprise – Full AI-powered risk scoring, automated remediation, and dedicated SOC support.
What compliance frameworks does Inside Agent support?
Inside-Agent helps businesses meet compliance standards such as:
- SOC 2
- HIPAA
- GDPR
- NIST & CMMC
- ISO 2700
How does Inside Agent integrate with existing MSP tools?
Inside-Agent seamlessly integrates with SIEM, SOAR, and EDR solutions, including:
- Microsoft Sentinel
- Splunk
- Palo Alto Cortex XDR
- CrowdStrike Falcon
- Other major security platforms
Is there a free trial or demo available?
Absolutely! We offer a 14-day free trial so MSPs can experience the platform first hand. Get in touch to schedule a personalised demo or start testing Inside Agent’s features today.
Agent status:
Ready for deployment...
Protect your clients’ Microsoft 365 tenancies with confidence. Inside Agent 365 provides the unrivaled threat insights, automated security controls, and streamlined management you need.
- Mission Briefing: Schedule a webinar to see Inside Agent in action.
- Ready for Action: Schedule a 1-1 demo to start your mission towards 365 peace of mind.
